Frequently Asked Questions
Find answers to common questions about our courses, platform, and services. Can't find what you're looking for? Contact us for help.
General Questions
Light Course Beacon is an online learning platform that offers professional development courses taught by industry experts. We focus on practical, career-relevant skills in technology, business, design, and marketing.
Our instructors are industry professionals with years of real-world experience in their fields. Each instructor is carefully selected based on their expertise, teaching ability, and commitment to student success.
We offer courses for all skill levels, from complete beginners to advanced professionals. Each course clearly indicates its difficulty level and prerequisites, so you can choose the right course for your current knowledge level.
Once you enroll in a course, you have lifetime access to all course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Enrollment & Payment
Simply browse our course catalog, select the course you want, and click "Enroll Now." You'll be guided through a secure checkout process where you can enter your information and payment details.
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through encrypted connections.
Yes, we use industry-standard SSL encryption to protect your payment information. We never store your credit card details on our servers, and all transactions are processed through secure payment gateways.
We want you to be satisfied with your learning experience. Please refer to our Terms of Service for our refund policy details, or contact our support team if you have concerns about a course.
Technical Support
Our platform works on desktop computers, laptops, tablets, and smartphones. You can access your courses through any modern web browser with an internet connection.
No, our platform is entirely web-based. You don't need to download or install any special software. Just use your web browser to access all course content.
Our support team is here to help! Contact us through our contact form or email, and we'll work to resolve any technical issues you're experiencing as quickly as possible.
Some course materials like PDFs and resources may be downloadable, depending on the specific course. Video content is typically streamed online to ensure you always have access to the most up-to-date version.
Learning Experience
Each course is divided into lessons or modules that build upon each other. You'll find a mix of video content, written materials, practical exercises, and quizzes to reinforce your learning.
While our current format focuses on self-paced learning, we're always exploring ways to enhance the learning experience. For specific questions about course content, you can reach out to our support team.
Certificate availability varies by course. Check the individual course details to see if a certificate of completion is included. We're working to expand certificate offerings across our course catalog.
Our platform automatically tracks your progress as you complete lessons and activities. You can see how much of each course you've completed and pick up where you left off at any time.
Still Have Questions?
If you couldn't find the answer you were looking for, we're here to help. Our support team is ready to assist you with any questions or concerns.